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Communicating Concerns Effectively During Negotiation

Offer Valid: 03/16/2022 - 04/30/2024

Communication is one of the top keys for a successful negotiation. An effective negotiator knows how to express their point of view in ways that are clear, easy to understand, and persuasive to their counterparty. This can be relatively straight-forward when convincing your counterparty that you're a good investment. It can be a little more intimidating to voice a concern you have about your counterparty.

Concerns are a natural part of reaching a mutually beneficial deal. There are productive ways to express your doubts that will help strengthen your position and lead to a better final agreement.

During the Negotiation

How you communicate is as important as the words you use. Before the negotiation, try expressing the issues and concerns you think you may have out loud. Pay attention to body language and tone: you may be giving off impressions that you don't intend. Watch for nonverbal cues from your counterparty, and don't be afraid to ask clarifying questions if their statements seem confusing or contradictory.

When you do have a concern, there are ways to express that disagreement without inviting conflict. Make it clear that you have their interests in mind as well as your own. Rephrase their position before expressing your own to make sure that you understand them correctly. Help them to relate to your position by explaining the things you need to be comfortable with to reach a final arrangement. Make sure you're separating the person from the problem. The problem is affecting both of you, and your counterparty is your ally in coming to a workable solution.

Before Signing the Contract

Sometimes concerns will arise between making a deal and signing the final contract. Ask yourself all relevant questions before executing a binding agreement. If there's anything that feels unclear or unresolved, address it with your counterparty. If your counterparty enters into what they think is a fair agreement and they discover that you had doubts after the fact, it can erode their trust in you as a partner. It's far better to discuss all relevant issues upfront.

You can soothe some of their concerns by presenting as professional a contract as possible. Make sure you consider small details. Convert JPG to PDF online to make necessary changes, and pay attention to spacing, grammar, language, and overall appearance. A great looking contract clearly outlines your key objectives and reassures your counterparty that they made the right choice. It's also easier to read, which helps both parties evaluate the terms properly.

After an Agreement

Expressing concerns is as essential to a contract negotiation as expressing agreement. Business relationships are built on trust, and you promote trust when you're open about your doubts. Throughout the negotiation process all the way to signing the contract, never be afraid to clarify your position and come to a better agreement.

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This Hot Deal is promoted by Hibbing Area Chamber of Commerce.

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